Merchant Operations Executive (Malaysia)
Job code: Pace-Commercial-062022

We want someone who thinks outside the box. Someone who thinks on their feet. Be the forefront of the company and the voice of the merchants to Pace. You’ll be responsible for building a strong support network for Merchants and Partners, with a focus on payment solutions that drive sales.

  • Report to the Operations Manager on day-to-day assignments, including merchant onboarding, account activation, technical support, retail shop audits, etc.
  • Be out meeting merchants and partners, this is not a desk-bound job
  • Conduct training sessions, information sessions, and other activities that will drive current merchants to utilise Pace as part of their core solutions
  • Integrate Pace in merchant’s online websites, as well as work with technical team to value add to the integration
  • Work with the business development team to implement projects that value add to the experience of our merchants and partners
  • Work cross-functionally within Pace, to provide feedback about customer needs, in order to drive future product development
  • Fresh graduates are welcomed; as well as anyone who are between careers, re-joining the workforce or want to experience a high-growth company
  • Retail experience will have a very strong advantage
  • Interested in businesses, e-commerce, sales, and marketing strategies & activities is a plus but not a must
  • Enjoys high-growth environments with a lot of room to experiment and grow in a self- direct manner; and approaches challenges with a growth mindset Be the walking dictionary of Pace products – able to best advise merchants on how to use Pace to create incremental sales
  • Has a basic grasp of the payments industry (if you ever made a purchase by scanning a QR code is counted)
  • At least a little bit technically-savvy and patient while teaching (minimally – taught your mum how to use Zoom and she is an expert now)

You can also email all applications to - looking forward to hearing from you soon.

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